This Privacy Policy explains how Biodiversity Tech Co. Ltd (hereinafter referred to as “we” or “the Company”) collects, uses, protects, and shares your personal data when you visit our website or make a purchase. We are committed to protecting your privacy and strictly comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region.

一、 Personal Data We Collect

When you visit our website, create an account, or make a purchase, we may collect the following types of information

• Personally identifiable information: Name, email address, phone number.

• Transaction and billing information: billing address, shipping address, and payment details (such as partial credit card information; please note that full payment credentials are securely processed by our third-party payment gateway).

• Technical and device information: IP address, browser type, time zone settings, and records of your interactions with our website (collected via cookies and similar technologies).

二、 How We Use Your Information

Your personal data is collected primarily for the following purposes:：

• Process your order, handle payment, and arrange delivery.

• Communicating order status, providing customer support, and handling returns and exchanges.

• Screening our orders to guard against potential risks and fraud (a step that payment gateways take very seriously).

• With your consent, we send you marketing information regarding our products and promotional activities.

三、 Information Sharing and Disclosure

To maintain website operations and fulfill orders, we may share your personal information with trusted third-party service providers:

• Payment Processors: We use third-party payment gateways (such as Airwallex) to securely process your payments. Your payment information is subject to their privacy policies.

• Logistics Partners: We will provide your name and delivery address to courier and logistics companies to complete the delivery of your items.

• Legal Compliance: We may disclose your personal data to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our legal rights and interests.

四、 Data Security and Retention

We take reasonable precautions and follow industry best practices (such as SSL encryption technology) to ensure that your personal data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected (or for the period required by law).

五、 Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, analyze site traffic, and remember the contents of your shopping cart. You can refuse or manage cookies at any time through your browser settings, though doing so may affect certain website functions.

六、 Your Rights

Under the Personal Data (Privacy) Ordinance of Hong Kong, you have the right to:

• Inquire whether we hold your personal data and request access to such data.

• Request that we correct any inaccurate personal data.

• Withdraw consent to receive marketing communications at any time.

七、 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this website.

八、 Contact Us

If you have any questions regarding our privacy policy or wish to exercise your right to access or correct your data, please contact us via the following methods:

• Email： info@biodiversity.health

• Address： Room1903, WORLD-WIDE HOUSE, 19 DES VOEUX ROAD CENTRAL, HONG KONG