一、 Introduction and Terms of Agreement

This website is operated by Biodiversity Tech Co., Ltd. (hereinafter referred to as “we,” “the Company,” or “our”). All information, tools, and services provided on this website are subject to your (i.e., the “User,” “Customer”) acceptance of all terms, conditions, policies, and statements set forth herein.

By accessing our website and/or purchasing products from us, you participate in our “Services” and agree to be bound by the following terms and conditions. If you do not agree to all the terms and conditions of this Agreement, you may not access this website or use any of the Services.

二、 General conditions and usage limitations

1. Age Restriction: By agreeing to these terms and conditions, you represent that you have reached the legal age of majority in your country of residence, or that you have reached the legal age of majority and have agreed to allow any of your minor dependents to use this website.

2. Legal Use: You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws (including but not limited to copyright laws) in your jurisdiction while using the services.

3. Right to refuse service: We reserve the right to refuse service to anyone at any time and for any reason.

三、 Health and Medical Disclaimer (Important)

1. Non-medical advice: All content provided on this website (including product descriptions, articles, packaging instructions, or any other information offered through our services) is for general informational purposes only and should not replace professional medical advice, diagnosis, or treatment.

2. Product efficacy: Our health products and nutritional supplements are not intended to diagnose, treat, cure, or prevent any disease.

3. Medical Consultation: Before starting to use any of our products, especially if you are pregnant, breastfeeding, taking prescription medications, or have a medical history, be sure to consult your doctor or a healthcare professional. You should not delay seeking medical advice or ignore professional medical advice because of what you read on this website.

四、 Product information and pricing

1. Price Changes: Prices of our products are subject to change without notice. We reserve the right to modify or terminate the service (or any part or content thereof) at any time without any liability to you or any third party.

2. Product Description: We have made every effort to display the product colors and images shown on the website as accurately as possible. However, we cannot guarantee that any colors displayed on your computer monitor will be accurate.

3. Sales Restrictions: We reserve the right, but not the obligation, to restrict the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

五、 Accuracy of billing and account information

1. You agree to provide up-to-date, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information (including your email address, credit card number, and expiration date) so that we can complete your transactions and contact you if necessary.

2. If we believe an order appears to have been placed by a dealer, reseller, or distributor, we reserve the right to restrict or prohibit that order.

六、 Shipping, delivery and customs policies

All regulations relating to order fulfillment, cross-border delivery time, and customs duties are governed by our “Delivery and Refund Terms”. Customers (as importers) bear the risk of any import duties, taxes, and clearance delays incurred in the destination country. Please see our “Delivery and Refund Terms” page at the bottom of our website for details.

七、 Return, exchange and refund policy

Due to safety and hygiene considerations for food and health products, our return and exchange policy has strict limitations.

1. Cancellation before shipment: Customers can only apply for cancellation and full refund within 24 hours of order submission and before shipment.

2. No-reason return and exchange: Once the product has been shipped, we do not accept any returns or exchanges based on personal preferences (such as buying the wrong item or changing one’s mind).

3. Handling Defects: Only in cases of product damage during shipping or incorrect shipment can customers apply for an exchange or refund within 48 hours of receiving the goods, providing photos as proof. Please refer to the “Returns and Refunds Policy” page at the bottom of our website for details.

八、 Third-party links and tools

Some content, products, and services on this website may contain materials from third parties (such as third-party payment gateways or logistics tracking systems). Third-party links on the website may redirect you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating their content or accuracy, and we assume no liability for any third-party materials or websites.

九、 Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Biodiversity Tech Co., Ltd. or its content providers and is protected under Hong Kong and international copyright and trademark laws. Reproduction, modification, distribution, or commercial use in any form is prohibited without our express written permission.

十、 Disclaimer and Limitation of Liability

1. We do not guarantee, represent or warrant that your use of our services will be uninterrupted, timely, secure or error-free.

2. To the fullest extent permitted by applicable law, Biodiversity Tech Co. Ltd, our directors, officers, employees, affiliates, or suppliers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages (including, without limitation, loss of profits, loss of revenue, loss of data, or any similar damages), whether based on contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

十一、 Indemnity

You agree to indemnify, hold harmless, and defend Biodiversity Tech Co. Ltd. and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any claim or demand (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms and Conditions, violation of any law, or infringement of the rights of any third party.

十二、 Divisibility

If any provision of these Terms and Conditions is held to be illegal, invalid or unenforceable, such provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to have been severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

十三、 Applicable Law and Jurisdiction

These Terms and Conditions, as well as any separate agreements we provide to you with services, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any dispute, controversy or claim arising out of or relating to these Terms, or any breach, termination or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

十四、 Changes to Terms and Conditions

You can view the latest version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes on our website without individual notice. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services after any changes are posted constitutes your acceptance of those changes.

十五、 Contact information

For any questions regarding the terms and conditions, please contact us through the following methods:

• Operating Company： Biodiversity Tech Co.Ltd

• Customer service email： info@biodiversity.health

• Business address： Room 1903 , WorldWide House , 19 Des Voeux Road Central , Central, Hong Kong